The KAG Fuels team was confident the business nosedive from the pandemic would turn around, but how soon that would happen and how strong the recovery would be were unknowns. The situation provided us with a strong push to do some things differently.
“Do your own thing” was a popular phrase in the 1960s. That concept worked fine for people who wanted to live a free-spirited life, but it’s not a great operating concept for businesses. KAG Fuels Delivery, for example, consists of seven operating companies. Most were added to KAG through acquisition. In many ways, they operated as individual companies, and in some ways continued to do their own thing.