
A career with KAG can be dynamic and rewarding – but don’t just take our word for it. See what some of our team members’ experiences have been like with KAG.

Susan Shaeffer
Supervisor, Driver Recruitment and Compliance
Education Background: Joined KAG after High School
Year Hired at KAG: 2004
Personal KAG History: I was hired as a Safety Assistant in 2004 and have worked in a number of roles in Safety on the application, qualification, and compliance teams. My current position is Supervisor, Driver Recruitment and Compliance.
Why do you like working at KAG? I love the people. I have had the privilege to work with a number of great people over the years. Many of my coworkers have been in this business for a long time and have vast knowledge of the transportation industry. There have been a special few who have taken their time to mentor me, sharing both their knowledge and experience which has helped me grow as a member of this great KAG team.
Why do you like working in the transportation and logistics industry? It is a large and fast paced industry. This pace helps keep me on my toes. There is always something new to be learned.
As an employee, what makes KAG stand out among other companies in this industry? KAG stands out due to our size and diversity. It’s a great feeling to know I work for a national company who can offer qualified individuals a chance at a rewarding career. Whether a driver is looking for local work or wants to run the road for weeks at a time, our large footprint allows us to offer a number of positions fitting the interests and needs of our potential drivers.
What is your best memory working at KAG so far? I love that we are able to incorporate our families into company events. I have enjoyed the outside activities that KAG has sponsored, especially the Football Hall of Fame Balloon Festival and cookouts.
How do you feel about the future of KAG? I feel excited. The possibilities for growth are endless. It will be a great ride and I’m excited to take part.

Jessica Brady
Senior Carrier Relations Specialist
Education Background: Bachelor’s in Marketing & Logistics from John Carroll University
Year Hired at KAG: 2012
Personal KAG History: I began at KAG as Carrier Relations Specialist and was promoted to Senior Carrier Relations Specialist.
Why do you like working at KAG? I enjoy working at KAG because it is an ambitious work environment filled with people who love what they do.
Why do you like working in the transportation and logistics industry? Working in the transportation and logistics industry is both fast paced and challenging. The responsibilities are comprehensive which allows me to improve both my analytic and creative skill set.
As an employee, what makes KAG stand out among other companies in this industry? The opportunities for growth and development. KAG has a lot of upward potential. My direct supervisor, managers, and peers have provided guidance and invaluable industry knowledge over the past three years. It is important for me to be part of a strong and supportive team, which is KAG.
What is your best memory working at KAG? When I first started at KAG I went on a ride along with a North Canton driver. It was a great experience to observe a delivery first hand.
How do you feel about the future of KAG? The future is bright and I am excited to be a part of KAG’s continued growth and success.

Binda Varghese
Software Developer III
Education Background:
- Bachelor’s in Mathematics, Statistics, and Computer Science
- Master of Computer Applications (MCA)
- Microsoft Certified Application Developer (MCAD)
Year Hired at KAG: 2009
Personal KAG History: I began working in the Information Technology Department as a Software Developer I and was promoted to Software Developer II, and now Software Developer III.
Why do you like working at KAG? What I like best about working at KAG is team members supporting one another, working with new technology, the opportunity to learn new skills, the ability to explore and provide ideas, the great work environment, and feeling appreciated for my work.
Why do you like working in the transportation and logistics industry? KAG always strives to fulfill the missions, vision, and values for what it stands for. KAG truly stands out for its leadership, latest technology, employee wellness, empowerment of one another, leadership roles in the community, diverse thoughts, and providing the best customer service. I am proud to be one among the KAG team.
What is your best memory working at KAG so far? The best memory is when I was promoted from Software Developer II to Software Developer III, which proves that KAG values employees’ efforts and there is always an opportunity for growth.
How do you feel about the future of KAG? I have been with KAG for 6 years and the growth has been immense. This happens only when there is an urge to “stay ahead of the curve”. The proactive actions has driven KAG to be one among the best in this competitive industry and will fulfill our vision for the future.